2024-07-12, 08:54 AM
Hello williamhanallo,
Thank you for your message and for providing the details of the issue you're experiencing.
To investigate this problem further, we need to reproduce the issue on our end.
For this, we kindly request you to send us the following:
• The input files you are using.
• Your project settings.
• The .dpt file associated with your project.
Please send these files to apps.support@mainconcept.com, and our team will look into this matter as soon as possible.
We appreciate your patience and cooperation.
Best regards,
Vladislav Mazurenko
MainConcept • Customer Care
Thank you for your message and for providing the details of the issue you're experiencing.
To investigate this problem further, we need to reproduce the issue on our end.
For this, we kindly request you to send us the following:
• The input files you are using.
• Your project settings.
• The .dpt file associated with your project.
Please send these files to apps.support@mainconcept.com, and our team will look into this matter as soon as possible.
We appreciate your patience and cooperation.
Best regards,
Vladislav Mazurenko
MainConcept • Customer Care