Totalcode on AMD Systems

[gert]

Hi
Just installed a trial-version of Totalcode Studio, but couldn't get it to work on my AMD-sytem.The splash-screen shows up and then disappears ( Ryzen 2600, Geforce GTX 560 ti ). 
( log: CmAccess failed: 200; Failed to initialize HEVC IQSV encoder, missing HW support )
Surprisingly on my old Thinkpad Notebook with old Intel-Graphics it works.....
Are there any prerequisites I'm not aware of. Perhaps Bios-settings ?
Or could that really be an AMD-thing ?

[Frank Schoenberger]

Hello gert,

This issue might be related to some old NVIDIA drivers. You can try is the following: 

1. Go to the TotalCode Studio plugins folder: C:\Program Files\MainConcept\TotalCode Studio\plugins
   
2. Please disable the following files by renaming them: demohevcnvenc_plugin.dll and mchevcnvenc_plugin.dll. You can e.g. change the *.dll to *.orig.
   
3. Then start TotalCode Studio 
   

Alternatively, you can also try to update to the latest NVIDIA drivers. Some Windows updates might have an effect on the drivers, so that they are not compliant any more. 

Please let me know if this solves the issue.

Thanks.

[gert]

Hello, Frank Schoenberger
Thanks for this real quick response !
And indeed, your tip did the trick !
( BTW, the NVIDIA driver is already the latest)
Now I'm glad to start my testings...